The standard rule: one calendar month

A SAR is normally due within one calendar month of receipt. “One month” does not mean 28, 30 or 31 fixed days. It runs to the corresponding calendar date in the following month.

Request receivedNormal corresponding date
3 September3 October
31 JanuaryLast day of February because there is no 31 February
30 November30 December

If the corresponding date is a weekend or public holiday, the deadline moves to the next working day.

Necessary ID: the clock has not started

If the organisation reasonably needs information to confirm your identity, the response period begins when it receives that necessary information. It should not demand excessive ID where your identity is already clear. This is best understood as a start-date rule, not as an ordinary pause in a clock that is already running.

Clarification: the clock can pause

For a SAR, clarification is different from ID. If clarification of the personal information or processing activity is reasonably required to give an effective response, the clock pauses on the day clarification is requested and resumes on the day after the clarification is received.

Current ICO example

If clarification is requested on 15 May and received on 18 May, the stopped period is four calendar days (15–18 May inclusive). Those four days are added to the original deadline. If clarification is requested and received on the same day, the current guidance allows a one-day extension.

Extension for complexity or numerous requests

The organisation may extend the response time by up to a further two months where necessary because the request is complex or because it has received a number of requests from the same person. The total is calculated as three months from the original start date. It must tell you about the extension and explain why within the initial one-month period.

What does not automatically justify extra time?

Use the calculator carefully

The WWTR calculator handles the ordinary one-month calculation, shorter months, bank-holiday roll-forward, necessary ID, a genuine clarification stop-clock period and a notified complexity/numerous-requests extension. It is a practical aid, not a substitute for checking unusual statutory regimes or court-imposed deadlines.

Open the deadline calculator →

Official sources

Reviewed September 2026. This page is general information, not legal advice. For a live dispute or critical deadline, check the current ICO guidance and legislation.